The purpose of this manual is to comply with Statutory Law 1581 of 2012, and its Regulatory Decree 1377 of 2013, which aims to develop the constitutional right that all persons have to know, update and rectify the information that has been collected about them in databases or files, and the other constitutional rights, freedoms and guarantees referred to in Article 15 of the Political Constitution; as well as the right to information, enshrined in Article 20 of the same.
In this way, NET APPLICATIONS S.A.S, declares that it guarantees the rights of privacy, intimacy and good name in the processing of personal data and, consequently, all its actions will be governed by the principles of legality, purpose, freedom, truthfulness, quality, transparency, restricted access and circulation, security and confidentiality.
All persons who, in the development of different contractual activities, commercial, labor, among others, whether permanent or occasional, will come to provide NET APPLICATIONS S.A.S. any type of information or personal data, may know it, update and rectify it.
For this purpose and in accordance with the provisions of Article 18 paragraph f of Law 1581 of 2012, NET APPLICATIONS S.A.S. adopts this internal manual of policies and procedures to ensure proper compliance with Law 1581 of 2012 and, in particular, for the attention of queries and claims by the owners of personal data.
This manual was prepared taking into account the provisions contained in Article 15 of the Political Constitution, Law 1581 of 2012 “By which general provisions are issued for the protection of personal data” and Decree 1377 of 2013 “By which partially regulates Law 1581 of 2012”. All other regulations that complement or replace the above shall be applicable to these Policies.
Due to the above, NET APPLICATIONS S.A.S, issues the present Policy of Privacy and Treatment of Personal Data contained in its databases (hereinafter the “Policy”), which belong to the natural persons, Owners of the information, who have authorized NET APPLICATIONS S.A.S., to handle them in accordance with the corporate guidelines and the present Policy.
Likewise, the following provisions are part of this policy: Law 1266 of 2008, Regulatory Decrees 1727 of 2009 and 2592 of 2010, and sentences C-1011 of 2008 and C-748 of 2011 of the Constitutional Court..
This policy shall apply to and thereby bind the following persons:
Administrator of the Personal Database: Area in charge or person in charge that is in charge of and performs Processing to one or more Databases that have personal information.
Authorization: Prior, express and informed consent of the Data Subject for to carry out the Processing of Personal Data.
Privacy Notice: Verbal or written communication generated by the responsible , addressed to the Data Subject for the Processing of his Personal Data, through which informs him about the existence of the information processing policies that will be applicable, the way to access them and the purposes of the Processing intended to the Personal Data.
Database: Organized set of Personal Data that is the object of Processing.
Personal Data: Any information linked or that can be associated to one or several determined or determinable natural persons.
Personal Data of Children and Adolescents: Personal Data of minors, whose Processing is prohibited, except when the purpose pursues with such Processing responds to the interest of children and adolescents and ensures without exception the respect for their prevailing rights.
Public Data: Data that is not semi-private, private or sensitive. are considered public data, among others, the data related to the civil status of individuals, to their profession or trade and to their status as merchant or public servant. By their nature, public data may be contained, among others, in public records, public documents, gazettes and official gazettes and duly executed court judgments that are not subject to reserve.
Private Data: It is the data that due to its intimate or reserved nature is only relevant to the Data Subject.
Semi-private Data: Data that is not of an intimate, reserved, or public nature and whose knowledge or disclosure may be of interest not only to its Owner but also to a certain sector or group of persons or to society in general, such as financial and credit data of commercial or service activity referred to in Title IV of Law 1266 of 2008.
Sensitive Data: Sensitive Data are understood as those that affect the privacy of the Data Subject or whose improper use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, membership in trade unions, social organizations, human rights organizations or that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties, as well as data related to health, sex life and biometric data.
Person in charge of the Processing: Natural or legal person, public or private, that by itself or in association with others, carries out the Processing of Personal Data on behalf of responsible for the Processing.
Authorized Entities: NET APPLICATIONS S.A.S., the Branches and Agencies at national level subordinated to it or linked to it.
Treatment Controller: Natural or legal person, public or private, that by itself or in association with others, decides on the Database and/or the Processing of the data.
Holder: Natural or Legal Person whose Personal Data is the object of Processing.
Transfer: Data Transfer takes place when the Controller and/or Processor of Personal Data, located in Colombia, sends the information or the Personal Data to a recipient, which in turn is Controller of the Processing and is located inside or outside of the country.
Transmission: Processing of Personal Data that involves the communication of the same within or outside the territory of the Republic of Colombia, when its purpose is the performance of a Processing by the Processor on behalf of the Controller.
Treatment: Any operation or set of operations on Personal Data , such as the collection, storage, use, circulation or deletion thereof. These definitions shall be maintained when referring to the singular and plural, and shall be understood as modified when the applicable law and/or regulation and/or the interpretations of the competent authorities, modify them.
Principle of legality in data processing: The processing referred to in this law is a regulated activity that must be subject to the provisions of and other provisions that develop it.
Principle of purpose: The processing of Personal Data collected by NET APPLICATIONS S.A.S., must obey a legitimate purpose of which the Data Subject must be informed.
Principle of freedom: Processing may only be carried out with the prior, express and informed consent of the Data Subject, . Personal Data may not be obtained or disclosed without prior authorization, or in the absence of legal or judicial mandate that relieves consent.
Principle of truthfulness or quality: The information subject to Processing must be truthful, complete, accurate, updated, verifiable and understandable. The processing of partial, incomplete, fractioned or misleading data is prohibited.
Principle of transparency: In the Treatment, the right of the Holder to obtain from NET APPLICATIONS S.A.S., at any time and without restrictions, information about the existence of data concerning him/her, must be guaranteed.
Principle of restricted access and circulation: The Processing may only be done by persons authorized by the Data Subject and/or by the persons provided for in the Law. The Personal Data, except for public information, may not be made available on the Internet or other means of dissemination or mass communication, unless access is technically controllable to provide restricted knowledge only to the Holders or authorized third parties.
Security principle: The information subject to treatment by NET APPLICATIONS S.A.S., must be protected by the use of technical, human and administrative measures that are necessary to provide security to the records avoiding its adulteration, loss, consultation, use or unauthorized or fraudulent access.
Principle of confidentiality: All persons involved in the Processing of Personal Data are obliged to guarantee the confidentiality of the information, including after the end of their relationship with any of the tasks involved in the Processing.
The information subject to treatment by NET APPLICATIONS S.A.S., will be protected through the use of technical, human and administrative measures that are necessary to provide security to the records avoiding their adulteration, loss, consultation, use or access not authorized or fraudulent.
NET APPLICATIONS S.A.S., in its capacity as Data Controller of Personal Data, has provided the necessary mechanisms to obtain the Authorization of the Owners of the data, prior to the collection of their data, ensuring in any case that it is possible to verify and prove the granting of such Authorization. The personal data of the Data Controllers will be kept in the Databases of NET APPLICATIONS S.A.S., for as long as the are used for the authorized purposes, unless the Data Controller requests its elimination.
6.1 Form and mechanisms for granting the authorization
The Authorization may be recorded in a physical or electronic document, data message, Internet, website or also verbally or by telephone or in any other format that allows to guarantee its subsequent consultation; or through an unequivocal conduct of the Data Subject that allows to reasonably conclude that he/she granted the authorization; or through a suitable technical or technological mechanism by which it can be unequivocally concluded that if had not obtained the consent of the Data Subject, the data would never have been collected and stored in.
With the consent authorization procedure, it is guaranteed that has been made known to the Holder of the Personal Data, that their personal information will be collected and used for determined and known purposes in accordance with this Policy and the corresponding Privacy Notice and the right to request access, update, rectification and deletion of their Personal Data at any time, through the mechanisms made available by NET APPLICATIONS S. A.S. The above in order for the Holder to make informed decisions regarding their Personal Data and control the use of their personal information.
The Authorization is a statement that informs the Data Subject of the Personal Data:
This statement is made through the Privacy Notice, as defined below.
6.2 Proof of authorization
NET APPLICATIONS S.A.S. will adopt the necessary measures to keep records or suitable technical or technological mechanisms of when and how it obtained the Authorization by of the holders of Personal Data for the Processing of such data.
The Privacy Notice is the physical document, electronic or in any other format, which is made available to the Holder so that it is informed of the Treatment that NET APPLICATIONS S.A.S. will give to its Personal Data, prior to the time that the collection of Personal Data is authorized. Through this document, the Holder is informed of the existence of the Information Treatment Policies that will be applicable, the way to access and the characteristics of the Treatment that is intended to be given to the Personal Data.
7.1 Minimum content of the privacy notice
The Privacy Notice, at a minimum, shall contain the following information:
8.1 Rights of the owners of the information
In accordance with the provisions of Article 8 of Law 1581 of 2012 and Articles 21 and 22 of Decree 1377 of 2013 the Personal Data Subject has the following rights:
8.2 Duties of NET APPLICATIONS S.A.S. as responsible for the processing of personal data
NET APPLICATIONS S.A.S. will keep in mind, at all times, that Personal Data are property of the persons to whom they refer and that only they can decide about them. In this sense, it will use them only for those purposes for which it is duly empowered and respecting in any case the Law 1581 of 2012, Decree 1377 of 2013 and other applicable rules on protection of Personal Data in accordance with the established in Article 17 of Law 1581 of 2012 and Articles 21 and 22 of Decree 1377 of 2013, NET APPLICATIONS S.A.S., commits to comply permanently with the following duties in relation to in the Processing of Personal Data:
NOTE: NET APPLICATIONS S.A.S. guarantees and requires any person who intervenes in any phase of the processing of personal data of a private, sensitive or minor, nature, confidentiality, with respect to these.
8.3 Right of access
The Data Subject's power of disposition or decision over the information that concerns them necessarily entails the right to access and consult whether their personal information is being processed, as well as the scope, conditions, and generalities of said processing. Therefore, NET APPLICATIONS S.A.S. must guarantee the Data Subject's right of access in three ways:
PARAGRAPH: NET APPLICATIONS S.A.S. will guarantee the right of access when, prior to proof of the identity of the Holder or the status of his representative is made available to this, free of charge, the detail of Personal Data through the means enabled for the purpose.
8.4 Rectification and updating of data
The Data Holder has the right to request the update or rectification of their Personal Data. NET APPLICATIONS S.A.S. has the obligation to correct and update at the request of the Holder, the information of the Member State which is found to be incomplete or inaccurate, in accordance with the procedure stated in this Policy. In requests for rectification and updating of Data Personal the Holder must indicate the corrections to be made, for which in some cases request documentation to support your request.
NET APPLICATIONS S.A.S. has full freedom to enable mechanisms that facilitate the exercise of this right, provided that they benefit the Holder. Consequently, it may be enable electronic or other means as deemed relevant.
NET APPLICATIONS S.A.S. may establish simplified forms, systems and other methods, which should be informed and will be made available to interested parties on the web.
Each time NET APPLICATIONS S.A.S. provides a new tool for to facilitate the exercise of their rights by the Data Subjects or modify the , will inform you through its website.
8.5 Deletion of data
The Data Controller has the right, at any time, to ask NET APPLICATIONS S.A.S. for the deletion of his Personal Data when:
It is important to note that the right of cancellation is not absolute and the Responsible may deny the exercise of the right to vote if:
If the cancellation of Personal Data is appropriate, NET APPLICATIONS S.A.S. must perform the deletion operationally in such a way that the removal does not allow retrieval of information.
8.6 Withdrawal of the authorisation
The Data Subjects of the Personal Data can revoke the consent to the Processing of their Personal Data at any time, as long as no legal provision prevents it or contractual. To do this, NET APPLICATIONS S.A.S. must establish simple mechanisms that are access and free that allow the Holder to revoke his consent, at least by the same the means by which it was granted and in the 12 terms stipulated in Law 1581 of 2012, its Decrees regulations and amending or supplementing rules.
Note that there are two ways in which consent may be revoked:
The first, can be about the totality of the consented purposes, that is, that NET APPLICATIONS S.A.S. must stop processing the Data of the Holder completely; The second, can occur on particular types of Processing, such as for advertising purposes or market studies. With the second modality, that is, the partial revocation of consent, are kept safe from other purposes of the Processing that the Controller, of in accordance with the Authorization granted, may carry out and with which the Holder is agreement.
Therefore, it will be necessary for the Holder at the time of raising the request for revocation, indicate in the notice whether the revocation you intend to make is total or partial. In the second scenario it must be indicated with which Treatment the Holder is not satisfied.
There will be cases in which consent, because it is necessary in the relationship between the Holder and the Person responsible for the performance of a contract, cannot be revoked by legal provision.
The mechanisms or procedures established by NET APPLICATIONS S.A.S. to requests for withdrawal of consent given may not exceed the time limits provided to meet the claims as referred to in Article 15 of Law 1581 of 2012.
9.1 Inquiries
In accordance with the provisions of article 14 of Law 1581 of 2012 and article 21 of Decree 1377 of 2013. Decree 1377 of 2013, the Holders may consult their personal information held in any Database. any Database. Consequently, NET APPLICATIONS S.A.S., will guarantee the right to consultation, providing the Data Subject with all the information contained in the individual record or that is linked to the identification of the that is linked to the identification of the Data Subject, under the following rules:
In any case, regardless of the mechanism implemented for the attention of requests for consultation, they shall be requests for consultation, they will be answered within a maximum term of ten (10) working days from the date of receipt. from the date of receipt. If it is not possible to respond to the request within the interested party will be informed before the expiration of the ten (10) days, stating the reasons for the delay, expressing the reasons for the delay and indicating the date on which the consultation will be attended.
9.2 Claims
Pursuant to the provisions of article 15 of Law 1581 of 2012, the Data Subject or his or her successors in title who consider that the information contained in a who consider that the information contained in a Data Base should be rectified, updated or deleted, or when they rectification, updating or deletion, or when they notice the alleged breach of any of the duties contained in of any of the obligations contained in Law 1581 of 2012, Decree 1377 of 2013 or any other applicable any other applicable regulation, they may file a complaint before the Data Controller, which will be Processing, which will be processed under the following rules:
10.1 Policy
In order to comply with the Statutory Law 1581 of October 17, 2012 and other regulations that may modify, add or complement it, there are different modify, add or complement it, there are different processes and guidelines for the management of information of information management for Shareholders, Customers, Suppliers, Employees and other stakeholders, to which reference is referred to in this policy, and within which the following aspects are concentrated. following aspects.
Consequently, access to such personal information will be carried out in accordance with the rules contained in the Commercial Code governing the matter.
NET APPLICATIONS S.A.S. will only use the personal data of shareholders for the purposes arising from the existing statutory relationship.
The database will have a duration equal to that provided under the relationship contractual, without prejudice to review every two (2) years to assess the need, proportionality and/or existence of a legal or contractual duty for the permanence of the base of data.
SENSITIVE DATA: In the case of sensitive personal data, NET APPLICATIONS S.A.S. may make use and process them when:
Subject to the exceptions provided for by law, the processing of sensitive data requires prior, express and informed consent of the holder, which shall be obtained by any means which can be consulted and subsequently verified.
10.2 purpose of the processing
NET APPLICATIONS S.A.S., collects, stores, uses, circulates, Transmits and Transfers Data Personal of its customers, suppliers, employees, potential customers, shareholders and for the purposes of control, security, establishment of business or legal relations, judicial proceedings, requirements of administrative authorities and for future reference, inside and outside Colombia.
The personal data collected by NET APPLICATIONS S.A.S. will be included in one or more databases and may be transmitted and/or transferred between NET APPLICATIONS S.A.S., their subordinates of its parent or controlling company, the subordinates of its parent or controlling company, are the Authorized Entities, for which directly or through third parties, they process the data personal only in accordance with the purposes set out in this notice. Likewise, the databases of NET APPLICATIONS S.A.S. may include and integrate transmitted data and/or transferred to it by the Authorised Entities and/or third parties.
Personal Data will be processed for the purpose of:
Accordingly, the holder understands and accepts that by this authorization grants to the controller and processor, permission to access your personal data in the to the extent that they require it either for the provision of services for which they were by the relationship between the parties, that is to say, the holder of the information and NET APPLICATIONS S.A.S.
11.1 security measures
In the development of the security principle established by Law 1581 of 2012, NET APPLICATIONS S.A.S., shall take the necessary technical, human and administrative measures to provide security to the records by preventing their tampering, loss, consultation, use or access authorized or fraudulent.
The Database Administrator will ensure the security of the Databases and monitor the proper application of the Privacy Policy.
11.2 Implementation of security measures
NET APPLICATIONS S.A.S. will maintain mandatory compliance security protocols for personnel with access to personal data and information systems.
The procedure should consider at least:
In accordance with the articles of association and taking into account the nature of the relations permanent or occasional that any person holding personal data may have for with NET APPLICATIONS S.A.S., it will be able to carry out the transfer and international, of all personal data, provided that the applicable legal requirements, and accordingly, the holders with acceptance of this policy, expressly authorize the transfer and transmission of data, including at international level, personal. The data will be transferred, for all relationships that can be established with NET APPLICATIONS S.A.S.
For the international transfer of personal data of the holders, NET APPLICATIONS S.A.S. shall take all measures to ensure that third parties are aware of and undertake to observe the present policy, on the understanding that personal information they receive may only be be used for matters directly related to NET APPLICATIONS S.A.S. and only while it lasts and cannot be used or intended for a different purpose or end. For the international transfer of personal data shall comply with Article 26 of the Law 1581 of 2012.
International transfers of personal data made by NET APPLICATIONS S.A.S., no shall require to be informed of the holder or have his consent when contract is transmission of personal data in accordance with Article 25 of Decree 1377 of 2013.
NET APPLICATIONS S.A.S. may also exchange personal information with governmental or other public authorities (including, but not limited to, judicial or administrative public prosecutors and criminal, civil and administrative investigation bodies, disciplinary and fiscal), and third-party participants in civil legal proceedings and their accountants, auditors, lawyers and other advisors and representatives, because it is necessary or appropriate: (a) for comply with applicable laws, including laws other than those of your country of residence; (b) to to comply with legal processes; (c) to respond to requests from public authorities and the government other than those of your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, security or property, yours or those of others; and (g) obtain compensation apply or limit the damages that may affect us.
NET APPLICATIONS S.A.S., by e-mail: info@netapplications.com.co responsible for processing personal data.
This policy is effective as of November 26, 2018 and does not affect the policies of processing of personal data that could have been taken by NET APPLICATIONS S.A.S.
To view or download the Personal data processing policy:
View policy in PDFDate updated: 26 November 2018