Digital Transformation

Digital transformation, more than a concept, is a culture that everybody will have to adopt sooner or later. This culture is focused on a single objective:

Invest your time and effort in strengthening your business core.

Understanding this premise, we offer technological alternatives that allow us to improve the final experience of your clients by implementing cutting-edge technologies that helps them to improve your productivity, optimize operating costs and keep your customers loyalty.

Robotic Process Automation (RPA)

RPA Rpa can open emails with attachments, connect to web applications, move files and folders, copy and paste, fill out forms, read and write databases, follow rules and execute decisions based on predetermined scenarios, collect social networks statistics, extract structured data from documents, perform calculations, connect application interfaces and gather internet information. We are able to use pre-built logical rules to deliver results. We build macros with the ability to perform multiple functions across multiple platforms.
It allows adaptation to the current processes of each company, works by interacting and imitating the human beings who execute the process. Our teams have the ability to understand the processes that are repetitive, to translate them to the software robot and implement it inside your company.
We have powerful solutions such as screen scrapping, which allows to extract running applications text from the screen.
Automated data entry, which allows to include data from excel sheets in web applications.
Desktop automation, which allows to execute tasks as if a human being were interacting with the computer.

Chatbots

Self-service applications are the favorite channel for clients to make frequent inquiries and recurring transactions, we are the perfect solution that will allow you to automate these processes and also perform them through multiple channels such as: whatsapp, facebook, messenger, skype, twitter, telegram, web chat, mobile applications, sms, email and audio, all through natural language.
These chatbots are oriented to business processes, which allows to strengthen the communication with your clients in different digital channels, thus improving the user experience and reducing costs and the time required in personal attention, accordingly increase satisfaction and customer loyalty resulting in revenues and profitability increases.
Implementation of services such as machine learning and ai. Follow-up reports generation and customer satisfaction, and data analytics that will help you to improve the decision making that affects the business operation.
We offer consulting and robots implementation focused on customer service, we work hand in hand with cari ai in order to offer such solutions.

Collaboration and Productivity

Work from anywhere and together with your work team using office 365 collaboration products in the cloud, in order to increase the productivity in your company. We implement best practices for use and optimization of the tools part of your office 365 environment, so that they are not underutilized. Office365 is much more than word, excel, powerpoint. We have the ability to implement collaborative projects, using planner, flow, teams among others. Use the workflows that we offer, based on your particular business processes. Office365 allows you to optimize the work teams’ activities.

Request an evaluation for your company